Living better

FAQs

Q. How do I know when it’s time to seek help for a loved one?
A. Visit your loved one frequently, and watch for changes in his/her daily routines. If it appears he/she is unsafe, having difficulty with medications, not eating properly or “just not themselves”, it may be time to seek assistance from a medical professional.

Q. How do I approach the subject with my family member?
A. Be honest and genuine in your concern for their well-being and safety. Ask the individual if he/she has thought about assistance. Sometimes a physician, nurse, neighbor or clergy member can help you discuss your loved ones needs in a sensitive and caring way. Explain their involvement and participation in the process.

Q. What is the difference between Assisted Living and a nursing home?
A. Assisted Living is designed for individuals who require assistance with everyday activities such as meals, medication management, bathing, dressing, mobility, transportation and other challenges. Assisted Living combines housing, support services and health care in a residential setting. Nursing Homes are medical care options that provide skilled nursing care. A nursing home provides care for chronic conditions or short term convalescent or rehabilitative care, for which medical and nursing care is required. Some residents are admitted for short stays of convalescent or rehabilitative care following hospitalization.

Q. How can I pay for the costs of Assisted Living?
A. Most people pay for the cost of Assisted Living with their own assets. This is often called “private pay”. Many long-term care insurance policies will help pay for Assisted Living, while veterans and their surviving spouses may qualify for Aid and Attendance Benefit through the Veteran’s Administration. Following two years of private pay, our licensed communities accept Medicaid Waiver on a limited basis. Medicare does not cover the cost of Assisted Living.

Long-term care insurance policies vary as do State and Federal regulations that relate to available benefits. If you have any questions about payment and benefits, please contact us for more information.

Q. Can I keep my physician?
A. Yes, our residents may choose their own health care provider. It is their right.

Q. Do Assisted Living communities offer transportation?
A. Most communities do offer this service. Heritage Communities offers both scheduled and “as needed” transportation to and from appointments and activities.

Q. I still drive. Can I keep my vehicle?
A. Absolutely. Our residents may choose to keep their vehicles. Check with the community you are interested in for availability of garages or outdoor parking and any special requirements.