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About Us

Redefining Living Better

Our Beginning

When we opened our first senior living community in Fremont, Nebraska, in 2002, our goal was to create retirement living options in the Midwest that reflected what our communities, our residents, and their family members told us they really wanted. 

We met with community members, leaders, seniors, and family members of seniors, and we conducted dozens of focus groups. We wanted data. We wanted input. We wanted insight.

These early partners told us that while there were many communities to consider, with a lot to offer, they didn’t feel that anyone asked them this: 

“What do you really want in your retirement life?”

Our Tagline

Although there were and continue to be a growing number of options for senior living in the midwest, we believed that we could differentiate ourselves by doing things better

We listened better. We researched better. We planned better. We designed better.

Our tagline “Living Better” was born.

As we expanded our view of what Heritage Communities could be, we defined our Mission Statement:

At Heritage Communities, we create the senior living experience you want. We connect you to a community that meets your needs, matches your lifestyle, and satisfies your taste.

Our Vision Statement explains how we accomplish our Mission.

Heritage Communities will be the retirement living first choice in every market we serve. We’ll do this by proactively implementing best-in-class lifestyle enrichments, senior-centric technologies, and the latest approaches to senior care.

Our Values

Our Values define how we lead, care, and behave at every community we own.

Compassion

Treat everyone as if they are part of our family.

Respect

Be courteous and thoughtful in words and actions.

Trust

Follow through with what we say we’ll do.

Fun

Create moments that make life more enjoyable.

Always Learning

Stay curious, seek wonder and embrace challenges.

Meet Our Expert Team


The entire team at Heritage Communities, from our home office to the community associates who develop strong relationships with you and your loved ones, is dedicated to serving our residents and families. Our core values guide us in creating a supportive and joyful environment for our residents, associates, families, and everyone we touch.

Farhan Khan

Founder and Chief Executive Officer

Nate Underwood

Founder and President

Amy Birkel

Chief Operating Officer

Stephen Ciesielski

Chief Financial Officer

Crystal Douglas

Crystal Douglas

Regional Director of Operations

Jane Streit

Regional Director of Operations

Genelle Girthoffer

Vice President of Human Resources

Donna Aman

Senior Director of Marketing and Communications

Erin Albers

Vice President of Brand Strategy

Jennifer Hellbusch, RN

Vice President of Health Services

Lacy Jungman

Vice President of Growth & Development