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Explore Memory Care at Orchard Pointe at Surprise

Orchard Pointe at Surprise is proud to build connections with our residents’ mind, body, and spirit. Our compassionate memory care community in Surprise, AZ, offers caring support for individuals with Alzheimer’s disease and other forms of dementia. Everyone here feels like family, as we provide 24/7 assistance with daily tasks, supervision, and engaging activities.  Our aim is to provide the attention your loved one needs while helping them remain independent as an active participant in their own life.

What To Expect With Orchard Pointe at Surprise Memory Care

Orchard Pointe at Surprise was designed to be a conducive environment for seniors with dementia and cognitive issues.  When you walk into Orchard Pointe at Surprise, you step into our main dining area, which doubles as an activity space and sitting room that serves as the social center of our community. You will see residents up and about, engaging in group gatherings or individual pursuits. Our caregivers are all trained in the Montessori method of dementia care, which is built upon principles of respect and equality emphasized through hands-on activities. Our goal is to provide helpful programming that adds meaning to our residents’ lives and helps them feel like part of our family. This is embodied best by our program specialist, who spends quality time connecting with the residents who need connection most.

We open our arms to your loved one before they even move into our Surprise memory care community. We conduct an initial assessment to get an understanding of where they are cognitively and physically. This assessment is used to determine their Level of Care and outline a services plan and schedule that matches their needs. 

There’s no greater example of our commitment to our residents’ well-being than our Spotlight meetings. Caregivers from every department come together on a weekly basis to share updates or acknowledge changes in any residents’ condition. This practice is one more reason you’ll have peace of mind – you can know that there are many eyes on your loved one.

Personalized Memory Care Services

Portraits®

A Montessori-inspired signature program, Portraits®, is the core of Orchard Pointe at Surprise’s memory care approach. Created for individuals dealing with Alzheimer’s disease and other forms of dementia, Portraits® provides personalized memory care assistance and helps our residents feel a sense of pride and accomplishment at the end of every day.

Portraits® connects residents with their passions in the form of one-on-one interactions framed from their own life story and group activities. We provide them the chance to enjoy the things they already love while also learning about new and exciting things to help keep their mind sharp. Watch this video to learn more about the benefits offered by Heritage Communities’ Portraits® program.

This is living better with specialized care.

If someone you love is living with Alzheimer’s disease or another form of age-related dementia, we can help. Our specialized approach to Memory Care will help your loved one feel more like themselves – happier, more engaged and appreciated.

  • Programming focused on abilities, not disabilities
  • Certified and attentive support staff on site 24/7 and trained in accordance with the guidelines of the Alzheimer’s Association®
  • Help with all activities of daily living: medication management, bathing, dressing, grooming, ongoing orientation and guidance
  • Comfortable private or companion suites
  • Respect for individual histories and preferences
  • Meals and snacks as desired
  • Culture that fosters moments of fun
  • Lifestyle of engagement – social, physical and spiritual
  • Safe and secure environment

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Senior Woman Doing Crossword Puzzle

Family Involvement and Support

We know how stressful it can be to deal with a family member experiencing dementia, especially if your family has never been in this position before. That’s why we strive to make our residents’ loved ones feel involved in their lives no matter how often they’re able to visit. Our care team welcomes questions from family members and keeps a two-way conversation about your loved one’s wellness open and thriving. We also host support groups and educational meetings for family members of memory care residents, and loved ones are always invited to join us for meals or activities.

Comprehensive Care

Orchard Pointe at Surprise is an all-inclusive senior living community. We offer comprehensive care and assistance with everything your loved one needs help with, ranging from activities of daily living (ADLs) to specialized services like medication administration. We meet our residents where they’re at, meaning they’ll have control over what they maintain freedom over in their daily routine.

Depending upon their Level of Care, your loved one’s service plan may include any of these  comprehensive care services:

  • Accessible and responsive dementia care trained associates on-site 24/7
  • Safety-enhancing, artificial intelligence-driven memory care technology
  • Individualized Portraits® activity schedule 
  • Personalized care services such as bathing, dressing, and grooming
  • Medication management
  • Secure memory care outdoor courtyard
  • Scheduled transportation 
  • Engaging activities and events
  • Meals and snacks during dining hours
  • Weekly housekeeping and laundry

Learn how we amplify resident safety with Artificial Intelligence.

Memory Care Activities

Activities and Events at Orchard Pointe at Surprise

When your loved one lives at Orchard Pointe at Surprise, the possibilities for fun and fulfillment are truly endless. Our social calendar is brimming with activities and events that range from insightful opportunities for them to learn to chances to come together and share a laugh with their neighbors.

The Heritage Difference

If you’re originally from the Midwest, you might feel right at home here at the Orchard Pointe at Surprise because we are owned and operated by Nebraska-based Heritage Communities. Learn more about The Heritage Difference to see why we think you’ll fit right in.

Memory Care Floor Plans, Features, and Amenities

Options for secure memory care apartment homes in Surprise include private and companion studio-style apartments. All our memory care apartments include an accessible bathroom with a curbless shower and bench, a lovely window seat perfect for reading or relaxing, and a built-in armoire. They also include essential amenities like cable TV, wireless internet, utilities, window treatments, and individual thermostats.

Private Studio

261 – 287 sq.ft.
Memory Care
Memory Care Private Studio 261-287 sq. ft.

Private Suite

275 – 290 sq.ft.
Memory Care
Memory Care Private Suite 275-290 sq. ft.

Companion Suite

285 – 430 sq.ft.
Memory Care
Memory Care Companion Suite 285-430 sq. ft.

Shared Studio

385 sq.ft.
Memory Care
Memory Care Shared Studio 385 sq. ft.

Other Living Options at Orchard Pointe at Surprise

The road to comfortable, joyful senior living leads to Orchard Pointe at Surprise. Our senior living community in Surprise is an ideal place for seniors from many backgrounds to get the individualized care they need. We offer a breadth of services, including assisted living and respite and recovery stays, with the ability for residents to transfer into memory care within one community should they ever need.
Want to take a look around for yourself? You and your loved one can schedule a tour of Orchard Pointe at Surprise today for a firsthand glimpse of what life here is like. Not sure that this location is a fit? Explore Heritage Communities’ other Orchard Pointe senior living communities in Arizona to find a match. You can also check out our FAQ page and blog to learn more.

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